Our surgery coordinator is the entry point for your journey with us. Because of the center’s reputation for excellent care, many patients travel from other cities and countries to receive treatment here. To enhance their experience, the coordinator refers out-of-town patients to a concierge service at USC, which can help to arrange hotel packages for patients and families, as well as sightseeing and other activities.
Before Your Surgery
We make sure that everything is in place before your surgical procedure.
- Your free consultation with our caring medical experts and staff.
- Staff communication with your local care providers, informing them about your care with us.
- Advance coordination of your after-surgery care, including any follow-up services you will need, such as physical therapy, to ensure a smooth return home.
- Assigning a surgery coordinator to take care of administrative matters, including insurance authorization, to relieve patients and families of such burdens during what can be a stressful time. The coordinator also will help arrange the pre-treatment evaluation with the patient’s primary care physician.
Your Pre-Treatment Visit
On your first visit to the center, you will meet members of the treatment team and consult with specialists about your particular condition. You will be given hearing tests, and in some cases, balance tests. A tour of the facilities is part of the visit to help you feel comfortable. At that time, you will also receive the information you’ll need for treatment and after-treatment care.
For Radiosurgery Patients:
Your physician will thoroughly explain the GammaKnife® treatment option.